Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the Golden Goose Boots website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

These terms constitute a legally binding agreement between you and Golden Goose Boots ("we," "us," "our," or "Company"). Your continued use of our services constitutes your ongoing acceptance of these terms and any modifications we may make.

2. Eligibility and User Requirements

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when creating an account
• Maintain the security and confidentiality of your account credentials
• Comply with all applicable local, state, national, and international laws

You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use.

3. Products and Services

Golden Goose Boots specializes in premium Italian footwear, including but not limited to:

• Golden Goose sneakers and boots
• Luxury designer footwear collections
• Limited edition and seasonal releases
• Authentic Italian crafted shoes and accessories

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images and descriptions are for illustrative purposes and may not represent the exact product you receive.

4. Pricing and Payment Terms

All prices are displayed in US Dollars (USD) and are subject to change without notice. The final price, including applicable taxes and shipping fees, will be displayed during checkout before you complete your purchase.

We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay and Google Pay (where available)
• Bank transfers for wholesale orders

Payment is due at the time of purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

We offer shipping throughout the United States and select international destinations. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Delivery timeframes are estimates only and may vary due to factors beyond our control, including but not limited to weather conditions, carrier delays, customs processing, or high-demand periods. We are not liable for any delays in delivery.

Risk of loss and title for products pass to you upon delivery to the shipping address you provide. You are responsible for providing accurate shipping information.

6. Returns and Exchanges

We want you to be completely satisfied with your Golden Goose Boots purchase. Our return and exchange policy includes:

• 30-day return window from the date of delivery
• Items must be in original condition with all tags and packaging
• Proof of purchase required for all returns
• Customer is responsible for return shipping costs unless the item is defective
• Refunds will be processed to the original payment method within 5-10 business days

Certain items may not be eligible for return, including personalized or custom-made products, final sale items, or products damaged due to normal wear and tear.

7. Intellectual Property Rights

All content on the Golden Goose Boots website, including but not limited to text, graphics, logos, images, videos, software, and design elements, is protected by copyright, trademark, and other intellectual property laws.

The Golden Goose brand, logos, and related trademarks are the exclusive property of their respective owners. You may not use, reproduce, distribute, or create derivative works from any of our intellectual property without explicit written permission.

You retain ownership of any content you submit to our website, but by submitting content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content for business purposes.

8. User Conduct and Prohibited Activities

When using our website and services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use our services for any fraudulent, abusive, or harmful activities
• Attempt to gain unauthorized access to our systems or other users' accounts
• Upload or transmit viruses, malware, or other harmful code
• Engage in any activity that interferes with or disrupts our services
• Use automated systems (bots, scrapers) to access our website without permission
• Impersonate any person or entity or misrepresent your affiliation
• Post or transmit offensive, defamatory, or inappropriate content

We reserve the right to suspend or terminate your account and access to our services for any violation of these terms.

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal data, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

10. Disclaimers and Limitation of Liability

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Golden Goose Boots shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific product or service that gave rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Golden Goose Boots, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your use of our services or violation of these terms
• Your violation of any third-party rights
• Any content you submit or post on our website
• Your violation of any applicable laws or regulations

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time at our sole discretion. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

We recommend that you review these terms periodically to stay informed of any changes. Significant changes may be communicated to you via email or prominent notice on our website.

13. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account and access to our services immediately, without prior notice, for any reason, including but not limited to violation of these terms.

Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination shall remain in effect, including but not limited to liability limitations, indemnification, and dispute resolution clauses.

14. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any disputes arising from or relating to these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in New York, NY, and shall be conducted in English.

You waive your right to participate in class action lawsuits or class-wide arbitrations against us.

15. Miscellaneous

Severability: If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

Entire Agreement: These terms, together with our Privacy Policy, constitute the entire agreement between you and Golden Goose Boots regarding the use of our services.

Assignment: You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations under these terms without restriction.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.